At Large  August 12, 2026  Annah Otis

Summer Heat Sparks Staffing Concerns in European Museums

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Victoria and Albert Museum in London. License.

Staff at both the Victoria and Albert Museum (V&A) and Royal Museums Greenwich (RMG) voted to strike over pay and working conditions in late July as European cities recover from a record-breaking heatwave that put long-standing employee concerns in the spotlight. Exactly how poorly equipped many European museums are to withstand extreme climatic events became equally evident.

More than 300 workers across four V&A sites cast ballots over grievances with limited access to drinking water during 100-degree days, alongside ongoing complaints about pay and conditions. The Public and Commercial Services Union’s demands to leadership included closure of public galleries whenever temperatures exceed 30 degrees Celsius (86 degrees Fahrenheit), heat mitigation measures for staff working behind the scenes, and allowances for employees at the V&A East Storehouse to carry and drink water while stationed near objects on display. Food and drink are typically barred near collection items to protect centuries-old artworks, which has left staff without a way to stay hydrated during shifts on the gallery floor.

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V&A East Storehouse in Stratford, London. License.

Members of the Prospect union at V&A’s East Storehouse have already secured a partial win without striking. The museum agreed to grant two paid 15-minute breaks per day to better accommodate toilet and water needs. However, broader pay demands remain unresolved, including a call for the V&A to become an accredited London Living Wage employer to ensure that even outsourced contractors are paid the current London living wage of £14.90 ($20.10) per hour. Dates for a strike over these complaints have not yet been announced.

Staff at the four RMG institutions in London—the National Maritime Museum, the Queen’s House, the Royal Observatory, and the Cutty Sark—claimed August 11 and 12 for their own strike. It is intended to put pressure on leadership around wages, Christmas closures, fixed-term contract policies, and training pathways.

Temperatures (and tempers) are already high after a heat dome settled over Europe and pushed museums to confront their inability to handle a changing climate. Only about 20% of homes across the continent have air conditioning versus closer to 90% in the United States. Even major institutions like the Louvre are unable to adequately cool their halls. The Eiffel Tower closed early on several days during the heatwave, while the Palais de Tokyo shut its doors entirely. Despite having temperature-controlled cases for artifacts, the British Museum does not have air conditioning across the building as a whole. Meanwhile, at the National Museum of the History of Immigration in Paris, entrance fees were waived and hundreds more visitors flocked to its chilled galleries than usual.

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Exterior of the National Maritime Museum, part of the Royal Museums Greenwich. License.

A 2022 survey of 578 museums by the Network of European Museum Organisations found that most of the continent’s institutions remain unprepared for a warming climate. More than half lack climate-friendly energy systems, and fewer than 10% have studied how rising temperatures might impact their buildings or collections. The V&A and RMG disputes suggest that unpreparedness now falls hardest on the people staffing the galleries, in addition to the objects inside them. As heatwaves become a fixture of British summers, museum workers are making clear that protecting art is important, but so is protecting those who steward it.

About the Author

Annah Otis

Annah Otis is a New York City-based contributor to Art & Object with a master’s degree in art history. She is also a marketing communications executive.

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